Privacy policy

Who we are

Softu LTD is responsible for the personal information described in this policy. You can contact us using the details published on the website if you have a privacy question or want to exercise a data-protection right.

Information we collect

We may collect your name, email address, telephone number, organisation, enquiry details, course interests, project information, correspondence and technical information needed to operate and secure the website. We collect information directly from you, through website forms and through essential server records.

How we use information

We use personal information to answer enquiries, prepare proposals, provide services, administer course enquiries and bookings, maintain business records, improve our website, prevent misuse and meet legal obligations. Our lawful basis may be consent, steps taken before a contract, performance of a contract, legal obligation or legitimate interests, depending on the activity.

Sharing and international processing

We do not sell personal information. We may use carefully selected hosting, email, analytics, payment, professional and technology providers where necessary. Where information is processed outside the United Kingdom, we use appropriate contractual or legal safeguards.

Retention and security

Information is kept only for as long as it is reasonably needed for the purpose collected, legal obligations, dispute resolution and legitimate business records. We use proportionate technical and organisational safeguards, but no internet service can guarantee absolute security.

Your rights

Subject to UK data-protection law, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent where consent is relied upon. You may also complain to the Information Commissioner's Office. Contact Softu first so we can try to resolve your concern promptly.

Updates

We may update this policy when our services, suppliers or legal obligations change. The version published on this website is the current version.